HAPPILY EVER CHAPTER - Association Bisnow - Washington

HAPPILY EVER CHAPTER - Association Bisnow - Washington: "Mariner Management consultants Peggy Hoffman and Peter Houstle work with associations on improving the relationship between the national staff and chapter volunteers. Peggy says such relationships are often like three-year-olds in a sandbox: They're all playing, but not really playing with each other. When they get a little bit older and do start to play together, whoever is strongest tends to dictate the rules."