PhilanTopic: 15 Ways to Improve Grantee Communication at Your Foundation

PhilanTopic: 15 Ways to Improve Grantee Communication at Your Foundation: "The California HealthCare Foundation (CHCF) commissioned a Grantee Perception Report from the Center for Effective Philanthropy in 2009. Though its ratings with respect to both consistency and clarity of communication were statistically similar to or higher than those of other foundations, comments and suggestions from grantees indicated room for improvement in communication between staff and grantees. CHCF decided to retain Putnam Community Investment Consulting to identify ways to improve its communications with grantees. Our focus, in turn, was to analyze the results of CHCF's Grantee Perception Report and to conduct further research that included assessing the grantee communications practices of CHCF program staff and other foundations, as well as examining the presentation of grantee resources on its Web site."