Boosting Fundraising Skills with Assessments and Training - Resource Center - AFP

Boosting Fundraising Skills with Assessments and Training - Resource Center - AFP: "A Charity of Choice

Like most charitable organizations, the American Red Cross relies heavily on volunteer and community donations to deliver its mission of preventing and relieving suffering, domestically and abroad, through five key service areas: disaster relief, military family aid, blood services, health and safety education and training. In an increasingly crowded non-profit arena however, the American Red Cross needed to reaffirm its position as a “charity of choice” among individual, corporate and foundation donors. To accomplish this, the development group looked to introduce a program to improve the fundraising skills of individual employees by providing them with a formal process for engaging prospective donors and expanding existing donor relationships."



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Evaluating Programs? Ask Clients What They Think - Mission: Innovation - The Chronicle of Philanthropy- Connecting the nonprofit world with news, jobs, and ideas

Evaluating Programs? Ask Clients What They Think - Mission: Innovation - The Chronicle of Philanthropy- Connecting the nonprofit world with news, jobs, and ideas: Nonprofits need to get a lot better at asking clients what they think — and acting on the information they receive, says Peter York, director of research for TCC Group, a management-consulting company that advises charities.

Donors Need a Better Way to Rate Charities - World View - The Chronicle of Philanthropy- Connecting the nonprofit world with news, jobs, and ideas

Donors Need a Better Way to Rate Charities - World View - The Chronicle of Philanthropy- Connecting the nonprofit world with news, jobs, and ideas: "The Three Cups of Tea scandal has highlighted many of the problems that face the nonprofit world. More than 160 posts and articles have been written about the scandal.

Even so, one topic has received far too little attention: the wildly different scores that the Central Asia Institute, the nonprofit founded by the book’s author, Greg Mortenson, received from charity rating sites. Those big swings suggest that the rating systems we have in place today are much too weak to protect donors"

CharityVillage� Research: Deal with Performance Issues Using the CALM Approach

CharityVillage� Research: Deal with Performance Issues Using the CALM Approach: "Deal with Performance Issues Using the CALM Approach
Kathline Holmes By Kathline Holmes, CHRP, founder of Gailforce Resources
March 1, 2011



Confronting performance issues is an area of responsibility that makes many managers uncomfortable. A common theme in leadership development programs and in assessments, it frequently comes up as one of the top areas needing enhancement.

Having a strong foundation in place is a starting point for effective performance management. This includes well documented job descriptions, policy/procedures and expected outcomes of roles. It is equally important, however, to have sound soft skills and supporting coaching for anyone having to manage performance issues on a daily basis."