WSJ.com - Do-Not-Call Lists Under Fire: "Do-Not-Call Lists Under Fire
After Two Years and One Million Complaints,
Only Six Federal Fines Have Been Issued
By CHRISTOPHER CONKEY
Staff Reporter of THE WALL STREET JOURNAL
September 28, 2005; Page D1
Two years after the National Do Not Call Registry took effect -- and with more than 100 million numbers enrolled -- dinner-time conversations are still being interrupted by telemarketing calls.
Regulators say the system is working, but a recent random survey (by telephone) by the Customer Care Alliance, a Virginia-based consortium of three customer-relations consultants, found that 51% of registered consumers say they're still getting calls they think the list is supposed to block. Lois Greisman, the Federal Trade Commission official in charge of the registry, says the agency receives a 'steady flow' of between 1,000 and 2,000 complaints about telemarketers every day."
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