Charity Village� Research: Spontaneous “Online Volunteers”: "Spontaneous “Online Volunteers”
By Jayne Cravens, MSc
December 6, 2010
When a big news story or disaster strikes, the result can be hundreds, even thousands, of people contacting organizations to offer help, including potential online volunteers. It could be a natural disaster, an act of violence, or a particular issue suddenly becoming the hot item on the news. A nonprofit organization, NGO, school, or other organization could suddenly be swamped with emails and phone calls from people who want to help in some way online."
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