Confessions from a (Less) Anxious Donor Relations Coordinator | AFP Greater Toronto Chapter Blog - Association of Fundraising Professionals Greater Toronto Chapter: "Laura Champion, Donor Relations Coordinator – Direct Response
Crohn’s and Colitis Canada
I am bad with confrontation. My face turns red, I stare at my feet and my first instinct is to run and hide in the corner. It’s a good thing I’m on the phone!
But as fundraisers, we have all been there. The phone rings and on the other side is a very displeased donor. Someone has issued the wrong receipt, sent too much mail or not enough mail. Perhaps they were excluded from a guest list. The donor is unhappy and they want you to know it."
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