CEO to CEO: Tips for New Leaders: Associations Now: "The most important activity for day one is to set the tone, which, for me, means listening to the expertise of the existing team and sharing optimism and big dreams for the future. I’d do this by (1) setting up individual appointments with each staff member, board member, and key volunteers to hear their thoughts on what is going well and what needs to change; and (2) gathering all staff together to present myself, including my leadership philosophy, background, and hopes and expectations."
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