Beyond Input - What Happens When Nonprofits Really Engage The People They Serve? | Willa Seldon: Nearly all nonprofits collect input and other kinds of data from those they serve--at a minimum, demographic information and satisfaction surveys. But some leading nonprofits are engaging clients or beneficiaries or residents--here we use the term constituents--in order to have more impact on the social concerns they are trying to address. Of course, some organizations are constituent-led--parent groups, neighborhood associations, civil rights organizations, membership groups.
Yet for many social sector organizations, constituent engagement is a challenge, as listening is a challenge for many people.
No comments:
Post a Comment